Frequently Asked Questions

We’ve covered all the main questions, features and facts about Logo Haus here. If you have any additional questions though, please feel free to let us know.

For All

  • What is Logo Haus?

    Logo Haus offers affordable premium quality logo design by simplifying and streamlining the logo design process.

  • What’s your story?

    We’re a small group of designers with 15+ years experience as designers in New York, the Bay Area, and Florida’s Gulf Coast.

    We specialize in logo and branding design and thought Logo Haus would be a good way to approach the logo design needs of start ups, small businesses and solopreneurs — or anyone who’d like a premium quality logo for an affordable price.

  • Can you customize the logo?

    Yes, we offer a design customization option you can purchase along with your logo.

    With the customization, the logo is designed with your business or entity name.

    We also offer a business card customization option as well at checkout.

    If you need other materials like letterhead, postcard or social media design we can help with those pieces as well, just message or email us to find out more.


  • What is a logotype?

    The logotype is the part of the logo made up of typography, the written letters, usually the business’ name.

  • What is a logomark?

    A logomark is the part of a logo that is a visual mark, emblem, illustration or shape form.

  • What if I decide I don’t want the logo design?

    No problem, you have fourteen days to put in a return request. Just send us a message and let us know within that time.

  • Why do you offer design in this way?

    We think this is a way to offer logo design that meets the needs and budget of many clients today.

    We offer design for startups, small business owners and independents who are design-savvy themselves and care about quality and style.

    They may want their own logo to have a premium look, but don’t have the budget at this time to explore the total customization experience of a traditional logo design process.

  • What kinds of files do I receive?

    Every download on the site includes the files types you need to modify and print the designs.

    – Adobe Illustrator AI file

    – Editable print-ready PDF

    – Adobe Photoshop PSD file

    – Adobe Photoshop JPG files

    Adobe Illustrator and Photoshop are the two main graphic design applications of the Adobe Creative Suite.  If you don’t have these applications you can download fully-functional thirty-day trial versions of both at

    To learn more about how to use these applications, here are some places to start:

    Meg Lewis’ Photoshop Intro class at Skillshare

    Tasty Tuts Beginner’s Guide to Photoshop

    Adobe Illustrator CC Classroom in a Book




  • What is the business card option?

    The business card option includes a print-ready business card design custom-made for each customer. The card includes each customer’s information and their logo design. The card design can be previewed in the business card image on each logo design page.

    Once the option has been purchased customers just need to email us the information they want on the card and we will send the complete design to them within 1-2 business days.

    If customers want additional design materials like letterhead, postcards or social media images we can provide those as well. Just message us or email for further information.

  • What’s included in the logo design kit?

    The logo design kit is essentially a mini brand guide. With the kit you receive:

    – A complete logo design including a logomark and logotype.

    – A logo design that you can easily edit.

    – A secondary logo lockup to give you an alternate way to present the logo in your materials.

    – A suggested color palette based on color trend and market research.

    – A list of suggested fonts, including free and premium type choices.

  • Are you hiring?

    Yes, we are looking for a marketing and social media pro to join our team and are also interested in working with design collaborators.  If you are interested in working with us, just send an email to

For Designers

  • What do designers receive?

    Designers get a way to sell their design that is simple, smart and financially rewarding.  Designers receive 85% of all logos sales, a high percentage compared to similar sites. They also receive a showcase of their work and social media promotion.

  • How can I collaborate?

    If you’re a designer who creates beautiful logo designs, please get in touch!

    We’ll work with you to present and sell your designs via Logo Haus. Email us at for more information or send us a message.